Data Protection Policy 

Last Updated: March 6, 2022

FourniResto.com is committed to protecting personal data. It undertakes to ensure the highest level of protection for your personal data in accordance with the European and French regulations applicable to it regarding the protection of personal data. For any information on the protection of personal data, you can also consult the website of the Commission Informatique et Liberté [French Data Protection Authority] at https://www.cnil.fr/. 

Who is responsible for processing my personal data? 

The data controller is the company that defines how and for what purpose your personal data is used. The personal data collected on the website is processed by:

FourniResto.com / Impex Food

116 Avenue de la Roubine

06150 Cannes

Why does FourniResto.com collect my personal data?

 FourniResto.com mainly uses your personal data for the following purposes: 

• Order management and customer relationship                                                                                                                                                                                                                                                                               We need information about you for the management of your orders and their follow-up (such as deliveries, invoices, accounting, especially the management of customer accounts, the loyalty program, customer relationship monitoring such as conducting satisfaction surveys, handling complaints and after-sales service, selecting customers for studies, surveys, and product tests. 

• Payment for your orders
  When you pay on our website, your payments are secure. FourniResto.com does not collect your payment data but only a payment identifier and the first 6 and last 4 digits of your card to allow you to recognize the card used for payment. Your full banking details are collected only by our PCI-DSS certified payment service provider, which ensures payment security. 
• Payment at purchase
  When you make a purchase, the card used for payment is kept for the time necessary for the transaction and then for a period of 15 months from the payment to ensure proof of the transaction.
  • Customization of our services and the messages we send you
  The data concerning you allow us to improve and personalize the services we offer you and the communications we address to you. For example: we can send you personalized emails or recommend products similar to those you have already purchased or viewed and that correspond to your interests.
  • Fraud Prevention
  The personal data collected on the website is also processed to secure payments and deliveries and thus ensure optimal service quality. Fourniresto.com determines the level of fraud risk associated with each order. As part of this analysis, Fourniresto.com may consult its specialized providers in risk prevention to refine its analysis. Some of these providers may be recipients of the analysis result and may use it for their own account to feed their own incident file. Depending on the results of the control performed on the orders, Fourniresto.com may take security measures, in particular requesting additional evidence. These measures may result in suspending the execution of the order or, if the analysis result does not guarantee the security of the order, canceling it. Fraudulent use of a means of payment or fraud in delivery may result in the data related to the order being registered in the alert file, which may, for future orders, lead Fourniresto.com to carry out additional checks. 
• Security of our website
  We collect certain browsing data to allow us to ensure the security of our services and to detect, prevent, or trace any attempt at malicious activity or computer intrusion or any violation of the terms of use of our Services. 
• Personalization of online advertisements (targeted advertising)
  We may use data that does not directly identify you (technical identifiers or sociodemographic data) to adapt the advertising you see on our site or on those of our partners. Your data may be cross-referenced with browsing data and other information collected in the course of our relationships with partners (e.g., member of the Alliance Gravity Data Media) and pseudonymized before use, such as your age group or gender, for the purpose of creating your user profile and associating interests from which ads will be served on behalf of advertiser partners. For information and to manage your cookies, visit the "Cookies" page of the site. 
• Customer knowledge and statistics and performance of our website
  We may use data to better understand our customers or for statistical purposes to analyze the activity of our site and improve the services we offer. We measure audience, for example, the number of pages viewed, the number of site visits, as well as visitor activity on the site and their frequency of return. 

What personal data is collected about me?

We collect and process your name, first name, address, email address, password, phone number, IP address, connection data, browsing data, order history, preferences and interests, viewed products, delivery incidents, and complaints, among other data.

The mandatory or optional nature of the data is indicated to you during collection by an asterisk. Some data is collected automatically based on your actions on the site, while other information may be transmitted by partners.

We collect information that you provide to us, notably when:

• you create your Customer Account on our site

• you place an order on our site

• you browse our websites and applications and view products

• you participate in a game or contest

• you contact our Customer Service

• you write a comment

• you view our advertisements

On what legal basis and for what periods are my personal data processed?

The processing of your personal data is justified by different legal bases depending on the use we make of the personal data. Below are the legal bases and retention periods that we apply to our main processing activities.

Among the applicable legal bases:

• Contract: the processing of personal data is necessary for the performance of the contract to which you have consented.
• Consent: you consent to the processing of your personal data through explicit consent (checkbox, click...). You can withdraw this consent at any time.
• Legitimate interest: FourniResto.com has a commercial interest in processing your data that is justified, balanced, and does not infringe on your privacy. Except for exceptions, you can oppose a processing based on legitimate interest at any time by notifying FourniResto.com.
• Law: the processing of your personal data is made compulsory by law.

Data retention periods

- Most data (for example, information from your Customer Account and order history) is kept as long as you are an "active" customer and for a period of 5 years from your last activity (for example, purchase, login to your Customer Account, or expiration of a contract or warranty). Your data will then be archived with restricted access for an additional period for limited reasons authorized by law (payment, warranty, disputes...). After this period, they will be deleted.

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Who are the Recipients of my data? 

Transmission of data to subcontractors 

The data we collect may be transmitted to service providers (subcontractors) - to which FourniResto.com calls upon for the realization of its services within the framework of the aforementioned purposes, for example for the management, execution, processing, payment of your orders, as well as for marketing operations. 

Sharing data with third parties 

Some services are offered in partnership with third parties. When you subscribe via FourniResto.com to a contract with one of our partners (for example a subscription, credit or insurance contract) your data will be transmitted to the partners providing the service. 

For targeted advertising
We inform you that we may communicate certain non-identifying data to partners, such as customer profiles (sociodemographic data), cookies or technical identifiers without being able to identify you nominatively:
- for advertising targeting on our site or on third-party sites (also see the cookies and advertising targeting section); 

To improve our customer knowledge
- to allow us to link your different devices (computers, mobile phones...) and provide you with a harmonized experience on the different devices you use. To learn more about the device for matching different devices or to oppose it you can go to http://www.criteo.com/fr/privacy/ 

You can also set your cookie preferences to directly manage cookies related to targeted advertising from the cookies information page

How can I express my choices regarding the use of my data? 

We are actively working on improving our choice manager accessible in your Customer Area to allow you better control over the use of your data. 

You can withdraw your consent or express an objection regarding the uses of your data described above at any time: 

- when creating your Customer Area via the dedicated opposition boxes or links - then at any time 

• Online by going to your Customer Area section "My personal data" 

• By mail to the address: FourniResto.com / Impex Food
116 Avenue de la Roubine
06150 Cannes

To help us better understand your request, you can specify one or more of the following reasons:

- For cessation of commercial solicitations: "Stop email from FourniResto.com" "Stop email from Partners"

- For cessation of targeted advertising: "Opposition to sharing with third parties for targeted advertising"

You can also manage your cookies by visiting the cookie management tool located on the cookie information page or on the following websites: http://www.networkadvertising.org/choices/
http://www.youronlinechoices.com/

What are my rights regarding the use of personal data?

- To delete your customer account: "Delete my customer account"

In accordance with regulations on the protection of personal data, you can exercise your rights (access, rectification, deletion, opposition, limitation, and portability where applicable) and determine the fate of your personal data "post-mortem" via the contact form

To enable us to respond promptly, please provide us with your name, first name, email address, address, and if possible your customer reference. Some requests to exercise your rights (right of access) must be accompanied by a photocopy of an identity document bearing your signature to verify your identity and specify the address to which the response should be sent. A response will then be sent to you within 1 month of receiving the request.

At any time during the risk analysis conducted by our payment partners in the context of their relationship with FourniResto.com for fraud prevention, you may provide your observations. You also have the right to lodge a complaint with the National Commission for Information Technology and Civil Liberties (CNIL), notably on its website www.cnil.fr.

What use of data is associated with Social Networks?

The use of social networks and services or applications of FourniResto.com in connection with these social networks may result in the collection and exchange of certain data between the social networks and FourniResto.com. We invite you to consult the privacy policies of the social networks to precisely understand the information collected by the social networks and which may be transmitted to FourniResto.com in connection with its sites and applications as well as the purposes of using your data, especially for advertising purposes. You can directly adjust the access and confidentiality of your data on social networks. FourniResto.com collects certain information and personal data on its own behalf related to your activity on the social network pages FourniResto.com or the sites and applications FourniResto.com that use social network services. This data is used for advertising purposes to enhance our commercial relationship and the advertising directed to you to provide a personalized and social experience. The information collected by FourniResto.com on its own behalf in connection with social networks is governed by these terms and the specific conditions of the FourniResto.com applications. However, FourniResto.com is not responsible for the use made of your data by the social networks for their own account.

"Plug-ins" and social modules

Our site uses "plug-ins" or social modules. These notably include small buttons such as "like," "share" from third-party social networks such as Facebook, Twitter, Google+, etc., that you can find on our site. They allow you to "like" and share information from our sites and applications with your friends on social networks. When you visit a page on our FourniResto.com site (web or mobile) containing plug-ins or social modules, a connection is established with the servers of the social networks (Facebook, Twitter, etc.), which are then informed that you have accessed the corresponding page of the FourniResto.com site, even if you do not have a Facebook or Twitter user account, and even if you are not logged into your Facebook or Twitter account. For example: If you are logged into a social network while browsing the fourniresto.com site, the social networks to which you are connected may mention your visit in your social network account. If you use the plug-ins (e.g., like), your actions may be recorded and published on your accounts in the social networks depending on the settings of your social network account. If you do not want the social networks to publish your actions from the plug-ins in your accounts on the social networks, you must log out of your social networks before visiting our site.

What Cookies are used for targeted advertising?

We use tracking technologies, including cookies, to tailor advertising to your needs and interests on our sites or those of partners. We invite you to consult the Cookies section for detailed information on the use of cookies and other comparable technologies and to see the options available to you.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. The most current version of this policy governs our use of your information and will always be available.